At [Site Name], we are committed to protecting and respecting your privacy. We adhere to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Statement explains our privacy practices and informs you about how and why we collect, use, and share your personal information.

This Privacy Statement outlines our data collection, processing, and usage practices. It also explains your options for controlling the use, access, and correction of your personal information.

We may update this Privacy Statement from time to time. If significant changes are made, we’ll notify you via email. We recommend reviewing this statement periodically for any updates. We’ll also archive previous versions for your reference.

Data protection principles

Under the GDPR, [Site Name] adheres to six key data protection principles. These principles require that the personal information we hold about you must be:

1. Processed lawfully, fairly, and in a transparent manner
2. Collected for specified, legitimate purposes and not further processed in a manner that’s incompatible with those purposes
3. Adequate, relevant, and limited to what’s necessary
4. Accurate and, where necessary, kept up to date
5. Kept in a form that permits identification of data subjects for no longer than is necessary
6. Processed in a manner that ensures appropriate security and confidentiality.
7. ⁠[Site Name] is responsible for complying with these data protection principles and must be able to demonstrate our compliance. This accountability requirement ensures we’re transparent and responsible in our handling of your personal information.

Data we collect

This Privacy Statement applies to all personal information that you give to us and/or which we collect automatically from you, either via our sites and/or our Services and/or which we receive about you from third parties.

• Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
• Information that you provide to us by completing forms on our sites such as requests for quotes or online applications for free trials of our products / Services. Such information typically includes:
  – Contact information, such as your first name, last name, mailing address, phone number, and email address.
  – Financial information, such as bank account numbers, credit card numbers and cryptocurrency account information.
  – Biographic or demographic information, such as your date of birth, country of residence, and any other information you choose to provide about yourself.
• Information that you provide to us when you purchase a product/service via our sites or other means such as by telephone or e-mail. Such information typically includes your first name, last name, personal and/or professional contact details, credit card details, billing address, as well as any contact or other information you choose to provide for us to undertake the Services;
• Any other information which you choose to provide to us in the following circumstances: when you complete surveys conducted by us or third parties on our behalf; when you attend conventions, trade shows, and expositions; when you participate in promotions, contests and giveaways; when you register for webcasts, events, request information or materials (e.g., whitepapers); and when you submit any questions, comments or complaints to us.

How we collect your data

We use different methods to collect data from and about you including through:

Direct Interactions with [Site Name]

When interacting with us directly, you may provide your personal data, including:

• Identity data
• Contact data
• Financial data

This can happen in various ways, such as:

• Filling out forms on our website
• Reporting issues with our website
• Subscribing to our communications or publications
• Requesting marketing materials
• Participating in competitions, promotions, or surveys
• Providing feedback
• Responding to our emails

Automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns through cookies, logs and other similar technologies.

Third parties or publicly available sources.

Personal Data from Third Parties and Public Sources

We may collect personal data about you from third-party sources, including:

Technical data from:

• Analytics providers (e.g., Google)
• Advertising networks (inside and outside the EU)
• Search information providers (inside and outside the EU)

Contact, financial, and transaction data from:

• Technical service providers
• Payment service providers
• Delivery service providers

Cookies

Technologies such as cookies (small text files that store information on your hard drive), beacons, tags and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

How we use your data

• Send information or [Site Name] content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business (newsletter, invitation to webinar and / or events, invitation to download marketing material such as whitepapers and case studies …). We will always give you the option to unsubscribe of any such communications.;
• Promote use of our Services to you and share promotional and information content with you in accordance with your communication preferences;
• Process and complete transactions, and send related information, including transaction confirmations and invoices;
• Manage your use of the sites and / or Services, respond to enquiries and comments and provide customer service and support.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending marketing communications to you via email or text message.

Purposes we use your data

To provide our Services, we use your data to:

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• Create and manage customer account(s). This may include the use of Third Parties. [Site Name] is not responsible on the way Third Parties collect, use and store customer data;
• Analyse data to improve our service offering;
• Make decisions such as offering customers an account type change like for example an upgrade to VIP customer;
• Send customers technical alerts, updates, security notifications, and administrative communications;
• Send information to customers regarding changes to our Terms of Service, Privacy Policy or other legal agreements;
• For any other purposes about which we will notify customers.

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Retention of your data

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a period of 6 months from the date you expressed to opt-out from further communication.

How to Access & Control Your Personal Data

Under certain circumstances, you have rights under data protection laws in relation to your personal data, such as to:

1. Access any personal data that we hold about you and/or to get a copy of it.
2. Request to correct any inaccurate data;
3. Ask us to delete, ‘block’ or suppress your data, though for legal reasons we might not always be able to do it;
4. Object to us using your personal data for direct marketing and in certain circumstances for legitimate interests, research and statistical reasons;
5. Withdraw any consent you’ve previously given us.